The following ISO 9001 document templates (toolkits) are provided totally complimentary, free of charge to use as a starting point for ISO 9001:2015 compliance. These are the actual ISO 9001 documents currently in use for compliance with ISO 9001:2015 requirements. As each business is different, additional ISO 9001 documents or revisions would be required to meet your organization’s specific needs, requirements, context, risk profile, etc. If after reading through all of these documents, you feel like you still need a consulting partner to help you develop your new ISO 9001 documents – Contact Us. We’re always looking for interesting new clients and projects.
Internal issues
Date (mm/dd/yy) |
Internal Issue |
Effects |
Action |
Result |
Final Status (Open/ Closed/ NA) |
External issues
Date (mm/dd/yy) |
External Issue |
Effects |
Action |
Result |
Final Status (Open/ Closed/ NA) |
Pest Analysis
Political Factors |
Economic Factors |
Technological Factors |
Social Factors |
SWOT Analysis
Strength |
Weakness |
Opportunities |
Threat |
Porter’s 5 Forces
Supplier power |
BARRIERS TO ENTRY |
RIVALRY |
THREAT OF SUBSTITUTES |
BUYER POWER |
|
Needs and expectations of Interested Parties
Date (mm/dd/yyyy) | Interested parties | Needs and expectation | Issues related to needs and expectation |
Steps to derive scope of the organization
1) | Purpose: |
2) | Organization’s vision: |
3) | Organization’s mission: |
4) | Organization’s values: |
5) | Strategic Direction: |
6) | External issues: |
7) | Internal issues: |
8) | Interested parties and relevant requirements: |
9) | Products and services of the organization: |
10) | Manufacturing sites/Offices: |
11) | Determined scope: |
12) | Applicability: |
Process definition
1) | Name of Process: |
2) | Process Purpose: |
3) | Process objectives: |
4) | Process Owners: |
5) | Process input: |
6) | Process steps: |
7) | Process outputs: |
8) | Resources: |
Sample Quality Policy
Divine tooling’s Quality Policy: |
Divine tooling’s is committed to understand, meet & where possible exceed our customer requirement through continual improvement of our process. We dedicate ourselves to deliver high quality products on time and at most competitive price. This Quality Policy statement will be reviewed annually. Responsibility for compliance to this policy rests with the Board of Directors, who will monitor the effectiveness of the policy and its associated initiatives. This Quality Policy Statement will be displayed prominently, and access to the complete Quality manual detailing procedures will be available on the premises for reference by any employee. |
Azurecontracting’s Quality Policy |
We are committed to providing customers with service of the highest possible level of quality. In order to achieve this, we are continually improving processes, products and services, meeting and exceeding customer satisfaction at all times. The implementation of the quality policy is the responsibility of all staff members, with overall responsibility residing with the Board of Director. It is compulsory that all staff recognise and accept our philosophy of quality service delivery, accepting accountability for their own output.
Commitment:
Implementation |
Job Responsibilities
1) | Job Title: |
2) | Department: |
3) | Locations: |
4) | Report to: |
5) | Minimum education qualification: |
6) | General Description: |
7) | Responsibilities: |
8) | Minimum skills: |
9) | Minimum experience: |
Risk Register
Risk description |
“Likelihood |
“Severity |
“Risk level |
Risk Mitigation |
Responsibility |
Deadline |
Evaluation date |
Evaluation result |
Opportunity Register
Opportunity description |
“Likelihood |
“Benefit |
“Opportunity Factor |
Opportunity Pursuit Plan |
Responsibility |
Deadline |
Evaluation date |
Evaluation result |
Quality Objective
Item | Quality Objective | Action to Be Taken | Action by | Date for Completion | Target / Measure of Success | Resources required | Reviewed by | Date of review |
Change Log
Change No. | Change Type | Description of Change | Requestor | Date Submitted | Acceptance after risk assessment | Date Approved | Status | Comments |
EMPLOYEE REQUISITION FORM
A) REQUIREMENT: | |||||
1 | Department: | ||||
2 | Position & Grade: | ||||
3 | Qualification: | ||||
4 | Experience: | ||||
5 | Requirement: | ||||
6 | Nature of Vacancy | Permanent [ ] / Temporary [ ] | |||
7 | Period in case of Temporary | : ______months ____days | |||
B) JUSTIFICATION : | |||||
1.Vacancy to be filled up due to : | [ ] | Resignation of the present incumbent | |||
[ ] | Termination of services of Mr./Ms | ||||
[ ] | Creation of new post | ||||
2. Justification for filling up post: | |||||
Date: H.O.D. Sign |
LIST OF MACHINES
Sr. No. | Machine No. | Name of the Machine | Used started from | Capacity | Make |
Instruments Calibration history chart
Description: | Location: | |||||||
Identification no: | Specification: | |||||||
Acceptance criteria: | Cal. Frequency: | |||||||
Sr no. | Calibration Date | Calibration.Agency | Certificate. No. | Calibration Status | Cal.Due On | Inspected By | Approved By | REMARKS |
Calibration Schedule
Sr.No | Device ID NO. | Description | Calibration Frequency | Calibration Done on (Date) | Next Calibration Due on (Date) | REMARKS |
Lessons Learnt log
ID | Date | Entered By | Subject | Situation | Recommendations & Comments |
Communication Plan
Communications item | what | Who | Who attends | When | When Format |
TRAINING NEEDS IDENTIFICATION
TRAINING NEEDS IDENTIFICATION FOR THE YEAR Jan-2018 TO Dec-2018 | |||||||
DEPARTMENT: | |||||||
Sr.No. | Name of Employee | Emp No | Training Topics | ||||
NOTE – MARK ” √ ” if particular employee needs training of specified topic | |||||||
HOD Name & Signature: |
ON JOB TRAINING RECORD
Sr. No | Name of employees | Emp – No | Date | Time | Department/ Section | Training Topic | Emp Sign | Training Give By | Training Effectiveness | Remarks |
VERIFIED BY: Dept Head CHECKED BY: HR. IR & ADMIN |
TRAINING ATTENDANCE SHEET
Theme : | |||
Trainer / Faculty : | Date : | ||
Venue : | Time : | ||
Sr.No | Name of Employee | Emp .No | Sign. |
1 | |||
2 | |||
3 | |||
4 | |||
5 | |||
6 |
EMPLOYEE SATISFACTION SURVEY QUESTIONNAIRE
Please give your rating in scale of 1 to 10
S.N. | QUESTIONNAIRE | Rating |
1 | Your Opportunity For Growth and Development in your departmant | |
2 | Work culture of the company | |
3 | Your superiors encouragement & delegation to you for doing present job | |
4 | Your salary package and position / designation | |
5 | Work environment in your department | |
6 | Training and Development | |
7 | Safety environment in your department and your awareness & environment | |
Remarks :- | ||
1 to 3 = Poor | ||
4 to 6 = Good | ||
7 to 8 = Very Good | ||
9 to 10 = Excellent | ||
Name of the Employee :-_______________ | ||
T.No. & Designation :- _______________ | ||
Department :- ______________ | ||
Date of Survey :- _______________ |
Document Matrix
Sr.No. | Document Name and Identification | Location | Responsibility | Revision | Document Type | Protection | Retrieval | Retention Time | Disposition |
(Soft/ Hard/ Both) | |||||||||
Master list of Forms and formats
Sr. No | Forms & Formats No. | Description | Location | Retention Period | Rev. No. | Doc / Rec |
Verbal order register
Date | Customer | product Name & No | Schedule | Dispatch | Dispatch % age | ||
Qty | Date | Qty | Date | ||||
Approved Supplier List
Sr No | Date | Supplier ID# (optional) |
Supplier | City State | Status | Notes: If supplier is restricted, define restrictions here.” |
BREAKDOWN MAINTENANCE REPORT
SR. No |
DATE & TIME OF REPORTING | M/C Name | M/c No | NATURE OF BREAKDOWN | REASON | ACTION TAKEN | LOSS of Hrs. | PROD. In-charge Sign |
PREVENTIVE MAINTENANCE CHART
Tick Mark after completion | |||||||
SR. NO. | M/C NAME & NO | CHECK POINTS | WEEKLY | MONTHLY | |||
1 | 2 | 3 | 4 | ||||
CONTRACT REVIEW CHECK LIST
Date | |||
CUSTOMER DETAILS | ORGANISATION DETAILS | ||
CUSTOMER NAME | ACCOUNT CODE | ||
DRAWING NO. | DRAWING NO. | ||
MOD. NO. & DT. | MOD. NO. & DT | ||
PO NO. & DT. | S.O. NO. & DT. | ||
QUANTITY | CHANGE ORDER NO. & DT. | ||
VENDOR CODE | |||
AS PER P.O. | AS FINALISED | REMARK | |
PRICE PER PIECE | |||
DIE DEVP. CHARGES | |||
EXCISE DUTY | |||
SALES TAX | |||
PAYMENT TERMS | |||
PRICE BASE | |||
PACKING INSTR. |
Input Adequacy Report
CUSTOMER / REFERENCE : | |||
SR. NO. | Item / Specification / Feature | Required Data | |
DESIGNATION: SIGN & DATE: | |||
RECEIVER Sign : Date: |
DESIGN REVIEW RECORD
Design no: | Date: | ||
CUSTOMER / REFERENCE : | |||
PROJECT NO. : | |||
REVIEW OF : | |||
REVIEW MEMBERS : | |||
TEAM LEADER: | |||
SR. NO. | REVIEW POINTS | DECISION | REMARK |
Others Points | |||
DESIGNATION : SIGN & DATE : |
DESIGN VALIDATION RECORD
Design no: | Date: | ||
CUSTOMER / REFERENCE : | |||
PROJECT NO. : | |||
REVIEW OF : | |||
REVIEW MEMBERS : | |||
TEAM LEADER: | |||
SR. NO. | DESIGN PERFORMANCE | PRODUCT PERFORMANCE | VALIDATED BY |
Others Points | |||
DESIGNATION : SIGN & DATE : |
DESIGN OUTPUT RECORD
Design no: | Date: | ||
CUSTOMER / REFERENCE : | |||
PROJECT NO. : | |||
REVIEW OF : | |||
REVIEW MEMBERS : | |||
TEAM LEADER: | |||
SR. NO. | DESIGN OUTPUT | DETAIL OF REVIEW | REMARK |
Others Points | |||
DESIGNATION : SIGN & DATE : |
SUPPLIER & SUB CONTRACTOR ASSESSMENT FORM
1. Name of the Firm: | |
Address & Tel No./ Fax No. | |
2. PARTNER / Director’s Name | |
3. Banker’s Name | |
4. Details of land & shade | |
5.Yearly turnover (approx.) | |
6.Exports if any (percentage turnover) | |
7. No. of shifts working | |
8. List of machinery | |
9. Total No. of Workmen | 10. Total no. of staff / supervisor’s |
11. Weekly holiday | |
12. Whether organization is ISO 9001:2015 certified | |
Prop./Director Signature : Company / Firm Seal | |
CEO’s REMARKS – | |
APPROVED BY – | |
DATE |
PURCHASE ORDER
PURCHASE ORDER No. : | ||||
Date : | ||||
Please supply the under mentioned material / goods at our factory. Kindly write our purchase order No on bills for processing of your bills. | ||||
SR. NO. | DESCRIPTION | QUANTITY | RATE IN $ | AMOUNT IN $ |
TOTAL | ||||
Taxes As Applicable. | ||||
PAYMENT TERMS | ||||
TRANSPORTATION | ||||
DELIVERY: | ||||
Purchase Manager Sign |
LIST OF CUSTOMER DRAWING
Sr. No. | Customer Name | Part Name | Part Number | Drawing No | Rev No |
LIST OF CUSTOMER SUPPLIED ITEMS
Sr. No. | Customer Name | Item Name & No | Qty | Used for | Remarks |
Stock Register
Sr.No. |
DATE | OPENING BALANCE | RECEIVED QUANTITY | TOTAL QUANTITY | CONSUMPTION / ISSUE | CLOSING BALANCE |
REMARK |
RECEIVER SIGN |
Sample Maintenance Agrement
Commencement Date: |
This agreement is made and entered effective as of the date shown above, by and between [AV Dealer] and the customer, whose name and address is set forth above. 1.Equipment Schedules: This Agreement covers the equipment listed on the Equipment Schedule. If we or the manufacturer replace equipment that is under warranty with the same model number, the replacement equipment will also be covered. Except for this type of replacement, no new or additional equipment is covered by this agreement unless it is listed on an equipment schedule. [AV Dealer] (Customer) ___________________ ______________________ EQUIPMENT SCHEDULE: NOTES: |
Nonconforming Service Report (NSR)
Date: | Reported by: | Recorded by: |
Summarize the reported service nonconformity. Attach or reference applicable documentation (emails, etc.) | ||
Initial Review: | ◙ Nonconformity affirmed, proceed with investigation | |
◙ Nonconformity could not be affirmed or replicated; stop and monitor for further occurrences. | ||
◙ No nonconformity; stop. | ||
Initial Review by: | Date: | |
Root cause analysis: | ||
Disposition (check all that apply) | ◙ Issue Refund | |
◙ Provide corrected service. Details: | ||
◙ Provide new services. Details: | ||
◙ File [CAR Form Abbreviation]; reference [CAR Form Abbreviation] #: | ||
◙ Customer waiver. Details: | ||
◙ Other action. Details: | ||
Remark: | ||
Disposition Approval by: | Date: | |
Customer Approval by: |
CUSTOMER COMPLAINT REGISTER
Date |
Customer | Item Name & No | Dispatch Qty | Complaint Qty | Complaint Details | Correction | Root Cause | Corrective Action | Review of CAR |
List of Internal Auditor
Sr. No. | Name of Internal Auditor | Designation | Reporting to |
Criteria for selection of Internal Auditor w.r.t. experience & skill – |
NCR Status Log
S No. | NCR No | NCR issued to | Date | Action completion date | Proposed follow-up date | Date NCR closed | Remarks | MR (Sign) |
PRE DISPATCH INSPECTION REPORT
Nonconforming Part Disposition

Tags
Production Plan and Status Report
Process Quality Plan
Problem Analysis Report
CUSTOMER SATISFACTION SURVEY FORM
Annual Internal Audit Plan
Internal Audit Schedule
Internal Audit Report
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Very Good information . Immense reference material .
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